FAQ

These notes explain what to prepare, what the service can and cannot do, and how personal information is protected.

What information is needed for a consultation?

Usually date of birth, time of birth, place of birth, contact information, and the questions you want to discuss. If the birth time is uncertain, please mention it in the form.

How soon will I receive a response?

We generally contact you within 1-2 business days. Formal report or feedback timing depends on the service type and queue.

Do you support online consultation?

Yes. Text, voice, or video consultation can be arranged. The specific format will be confirmed with the order.

Can I request a refund?

Refund rules depend on service stage, payment channel, and order details. This is currently placeholder copy and will be clarified before launch.

Does metaphysics consultation guarantee results?

No. It is for personal reference and cultural discussion only, does not constitute professional advice, and does not promise a certain outcome.

Is my personal information safe?

We make reasonable efforts to protect birth details, contact information, and consultation content, and will not sell or publicly disclose user data without permission.